Promises and Policies

🌿 Shop Policies for Inked In Love Custom calligraphy by Morgan

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💌 Refunds

Each note is a one-of-a-kind, custom creation made just for you.
Refunds are only available in the rare case of:
    •    A spelling error made by me (not from the client’s original wording), or
    •    A missed delivery deadline (currently 24 hours unless otherwise noted).

If either occurs, I’ll gladly remake or refund your piece when I receive your written request.

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🕊️ Revisions / Do-Overs

Every note is written by hand, with care and artistry.
If you’d like a new version after delivery — for changes in wording or design — I offer a discounted re-creation (typically 60% of the original price).

This honors the time and craftsmanship that goes into every handwritten work.

If you would like to see a draft and offer your comment or revisions, please contact me for a custom order.

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🖋️ Legibility

I recognize that older scripts and lettering styles may be harder for some people to read. And having it joyously and legibly received by your the recipient is of great importance. I always bear that in mind in my work, offering only paper/color/nib options that "read" well, and will create your note in such a way to balance beauty and legibility.

Video notes (animated .gif and .mp4) are best and most legible the shorter they are in word count, allowing words to be easily read. This is due to the need to keep file size down so notes can be easily texted, or emailed to their recipient.

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✨ Sharing & Privacy

I occasionally share examples of my lettering on social media or my website.
I never post personally identifiable messages (for example, “From Alex to Jamie”) unless I have explicit permission.

If you prefer your note not be shared at all, just send a quick email after ordering — I’ll absolutely respect that. 

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﹫ Watermark & Branding

I put a very light identifier on the bottom corner of each note "@inkedinlove custom calligraphy" to identify my work. I'm happy to remove it at your request.  

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🖋️ Guidelines & Perfection

I use unlined paper for notes. But, on video notes, you will see light pencil lines that (like all calligraphers) I use to keep lettering looking uniform. I erase these on .jpg notes so that the note looks more complete.

I strive to make my lettering as precise and perfect as possible. My process can involve planning a piece and doing a couple of drafts before I send it to you. But slight imperfections are part of all hand-made things.

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📦 Digital Delivery

All pieces are delivered to you digitally — as a JPG, animated GIF, or MP4. I will email the finished work to you and 1) attach the file and in the case of .gif and .mp4 I will also 2)  include a download link to Google Drive.

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⏰ Delivery Time

I will deliver usually within 24 hours. If I anticipate any delay, I’ll notify you right away. 

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📬 Mailing Paper Copies

I am currently unable to mail physical pieces through US mail. I can use Fedex or similar for custom orders.

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🪶 Usage Rights

Your commissioned note is for personal use only.
You’re free to share, post, or print it for yourself or your recipient.
Commercial reproduction or resale requires prior written consent.

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🌼 Contact

Questions, special requests, or privacy concerns?
Reach me directly at morganschmidtdp@gmail.com — I reply personally to each message.

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🖋️ Thank You!

Thank you for supporting hand lettering in a digital age.
Every note is a collaboration — between your words and my pen.